About Your Team
Zhanna O'Brien, Practice Manager of Operations (PMO)
"A smile is the prettiest thing you can wear."
“My mission is to act as an instrument of positive development in my team. I utilize the abilities I have been graced with and I have learned to support them in any way possible. I believe in treating all people with dignity and respect.
Your satisfaction and fulfillment and happiness are the driving force behind our success and your smile shines the way to Point Hope Dental.”I am passionate about what I do and about the future of Point Hope Dental. My daily goals are to ensure every patient is confident in the treatment they receive and are met with the highest quality of dental care.
College of Dental Economics and Accounting
U.S. Air Force Dental Training Program
Zhanna has 18 years of experience in dentistry, starting from a dental assistant and graduated to office manager.
Life & Hobbies
“My favorite things are spending time with my family and friends. I love gardening, knitting, and flowers. My favorite place in the whole world is my home.”
Patricia Ramdatt-Phillips, Registered Dental Hygienist (RDH)
“A smile is the universal language of kindness."
“It is my purpose to assist every patient in achieving a lifetime of healthy oral healthy by providing quality and compassionate dental hygiene care based on individualized needs and concerns.”
Education & Continuing Education
Associate in Science in Dental Hygiene
Temple University School of Dentistry - Philadelphia, Pennsylvania
Bachelor of Science
Westchester University – Westchester, Pennsylvania
Teaching Certificate, K-College
Commonwealth of Pennsylvania – Harrisburg, Pennsylvania
Dental Hygiene Practitioner
Pennsylvania Public Health – Harrisburg, Pennsylvania
Patricia has 15 years of general dentistry experience, 14 years of periodontal dentistry experience, and 4 years of geriatric dentistry experience!
Life & Hobbies
"In my free time, I enjoy history research, gardening, music (singing, dancing), and volunteering (community service and charity work).”